pagcor games Privacy Policy for Philippines Players

When you register an account on pagcor games, we collect personal information such as your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information necessary to process deposits and withdrawals in Philippine pesos, including your preferred payment method details. During your use of the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we may retain records of that communication to assist with follow-up queries and service improvements. All information collected is limited to what is genuinely necessary for the operation of the platform and the delivery of our services to players across the Philippines.

The personal information we collect is used primarily to create and manage your player account, verify your identity in line with applicable regulations, and process your financial transactions securely in PHP. We also use your data to personalise your experience on the platform, including showing you relevant sports events and live casino-style game options that match your activity history. Technical data helps us detect and prevent fraudulent activity, protect account security, and ensure the platform operates reliably for all players in the Philippines. Where required by law or by the relevant regulatory authority, we may use your information to fulfil compliance obligations, including age verification and responsible gaming checks. We do not use your personal data for any purpose beyond what is described in this policy, and we do not sell your information to third parties under any circumstances.

Your personal data is accessible only to authorised personnel within the pagcor games team who require it to perform their specific job functions, such as account management, payment processing, and customer support. We may share limited information with trusted third-party service providers — such as payment processors and identity verification partners — who assist us in delivering our services, and all such partners are bound by strict data protection agreements. In certain circumstances, we may be legally required to disclose information to regulatory bodies or law enforcement authorities in the Philippines, and we will comply with such requirements in accordance with applicable law. We do not share your personal information with advertisers, data brokers, or any unrelated third parties. Any third-party provider that handles your data on our behalf is required to maintain the same standard of data protection that we apply internally.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations in the Philippines. Financial transaction records are kept for the minimum period required by applicable law, which may extend beyond the closure of your account. If you request account closure, we will deactivate your account and cease active use of your personal data, though certain records may be retained in archived form as required by law or for the resolution of any outstanding disputes. Technical logs and session data are retained for a shorter period and are used solely for security monitoring and platform improvement purposes. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

As a player based in the Philippines, you have the right to request access to the personal information we hold about you, and to ask us to correct any inaccuracies in that information. You may also request the deletion of your personal data in circumstances where we no longer have a legal basis to retain it, subject to any overriding regulatory requirements. If you believe that your data has been processed in a manner that is inconsistent with this Privacy Policy or applicable law, you have the right to raise a concern with the relevant data protection authority in the Philippines. You may update your account details at any time by logging into your account, and for more significant requests such as data deletion or access requests, you can reach our support team using the contact details provided on the platform. We are committed to responding to all data-related requests promptly and in accordance with our obligations under applicable Philippine law.

The pagcor games platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and help us understand how players interact with the platform so that we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytics cookies help us identify which features are most useful to players in the Philippines and where improvements can be made, and these are processed in an aggregated, non-identifiable form. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some parts of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the pagcor games platform.

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements in the Philippines. When we make material changes, we will publish the updated policy on this page with a revised effective date, and where appropriate we will notify registered players through their account contact details. Your continued use of the platform after any update has been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how your personal information is being protected. If you have any questions about this policy or about how your data is handled, please visit our FAQ page or review our Terms and Conditions for further information.